Shipping policy

Shipping Policy

Shipping Policy for Ritika Chandel

At Ritika Chandel, we aim to provide a smooth, reliable, and hassle-free shopping experience for our customers. Please read our shipping policy carefully to understand how your orders are processed and delivered.

1. Shipping Methods Available

We work with trusted courier and logistics partners to deliver orders safely and efficiently across India. Shipping methods may vary depending on your location, product availability, and serviceability.

Available shipping options may include:

Standard Shipping
Express Shipping (where available)

Shipping options and estimated delivery timelines will be displayed at checkout.

2. Delivery Timeframes

Estimated delivery timelines are as follows:

Order Processing Time: 1–3 business days
Standard Delivery: 4–7 business days
Express Delivery: 2–4 business days (subject to availability)

Please note that delivery timelines may vary depending on your city, state, public holidays, weather conditions, or courier delays.

Orders are generally delivered on business days only (Monday to Saturday, excluding public holidays).

3. Shipping Costs

Shipping charges, if applicable, will be displayed during checkout before payment confirmation.

We may offer:

Free shipping on selected products or promotional orders
Flat-rate shipping charges
Additional shipping fees for remote or non-serviceable areas

Shipping charges are non-refundable unless the order is canceled by us or the product received is damaged or incorrect.

4. Order Processing Time

All orders are processed after successful payment confirmation.

Orders are usually processed within 1–3 business days
Orders placed on weekends or public holidays will be processed on the next working day
During sales, festive seasons, or high-demand periods, processing times may be slightly delayed

Once your order is shipped, you will receive a confirmation message or email with tracking details.

5. Tracking Information

After your order has been shipped, tracking information will be shared via email, SMS, or WhatsApp (where applicable).

Customers can use the provided tracking number to monitor the status of their shipment through the courier partner’s website.

If you do not receive tracking details within the expected processing timeframe, please contact us for assistance.

6. Delivery Issues and Delays

While we strive to ensure timely delivery, certain delays may occur due to:

Courier partner issues
Weather conditions
Public holidays
Incorrect shipping information provided by the customer
Unforeseen operational disruptions

Ritika Chandel is not liable for delays caused by courier companies or circumstances beyond our control; however, we will make every reasonable effort to assist customers in resolving delivery-related concerns.

Customers are requested to provide accurate shipping details at the time of placing the order. We are not responsible for failed deliveries due to incorrect or incomplete address information.

If your package arrives damaged, incorrect, or is marked as delivered but not received, please contact us within 48 hours of delivery notification for support.