Privacy Policy

Privacy Policy

Privacy Policy for Ritika Chandel

At Ritika Chandel, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit or make a purchase from our website. By using our website, you agree to the practices described in this policy.

1. Information We Collect

When you use our website, we may collect certain personal and non-personal information, including:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely through third-party payment providers)

  • Order history and purchase details

Non-Personal Information

  • IP address

  • Browser type and device information

  • Website usage data

  • Cookies and analytics data

We only collect information that is necessary to provide our services, improve customer experience, and process transactions.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To process and deliver your orders

  • To communicate regarding purchases, shipping, and customer support

  • To improve our website, products, and customer experience

  • To send promotional emails, offers, or updates (only if you choose to receive them)

  • To prevent fraud, unauthorized transactions, and misuse of our services

  • To comply with legal obligations under applicable Indian laws

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Cookies

Our website may use cookies and similar tracking technologies to improve your browsing experience.

Cookies help us:

  • Remember your preferences and cart items

  • Understand website traffic and user behavior

  • Improve website functionality and performance

  • Provide a personalized shopping experience

You may choose to disable cookies through your browser settings; however, some features of the website may not function properly if cookies are disabled.

4. Third-Party Services

We may use trusted third-party service providers for services such as:

  • Payment processing

  • Shipping and logistics

  • Website analytics

  • Email marketing

These third-party providers only receive the information necessary to perform their services and are expected to maintain the confidentiality and security of your data.

Please note that payment transactions are processed through secure third-party payment gateways, and we do not store your complete payment card information on our servers.

Our website may also contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

5. Data Security

We take reasonable security measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. These measures include secure servers, encrypted payment processing, and restricted access to sensitive information.

While we strive to use commercially acceptable methods to protect your data, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

6. Customer Rights

As a customer, you have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of your personal information, subject to legal and operational obligations

  • Withdraw consent for promotional communications at any time

  • Contact us regarding any privacy-related concerns

To exercise any of these rights, please contact us using the details provided below.

7. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, you may contact us at:

Store Name: Ritika Chandel
Email: prachisingh.chandel@gmail.com

Changes to This Privacy Policy

Ritika Chandel reserves the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be posted on this page with the updated effective date. We encourage customers to review this policy periodically to stay informed about how we protect their information.

Effective Date: May 2026